---
title: How do I track my order?
description: Track orders via dispatch email link or website account login - contact us if tracking issues occur or delivery is delayed.
---

[Back to home](https://help.skyncap.com/)

- [ 🗒️ Product Support and Information
  
  
  
  ](https://help.skyncap.com/️-product-support-and-information) 
    - [ SkynCap™ ](https://help.skyncap.com/️-product-support-and-information#skyncap)
- [ 🛍️ Online Orders
  
  
  
  ](https://help.skyncap.com/️-online-orders) 
    - [ Placing an Order ](https://help.skyncap.com/️-online-orders#placing-an-order)
    - [ Shipping & Delivery ](https://help.skyncap.com/️-online-orders#shipping-delivery)
    - [ Tracking Your Order ](https://help.skyncap.com/️-online-orders#tracking-your-order)
    - [ Order Issues ](https://help.skyncap.com/️-online-orders#order-issues)
    - [ Your Account ](https://help.skyncap.com/️-online-orders#your-account)
    - [ Exchange & Returns ](https://help.skyncap.com/️-online-orders#exchange-returns)

# How do I track my order?

## Track orders via dispatch email link or website account login - contact us if tracking issues occur or delivery is delayed.

You'll receive a dispatch email once your order ships from our warehouse, which includes a tracking link to monitor your package's progress with our courier (highlighted in yellow in the image below).

![](https://help.skyncap.com/hs-fs/hubfs/Screenshot%202025-09-02%20at%2013-51-40-png.png?width=688&height=470&name=Screenshot%202025-09-02%20at%2013-51-40-png.png)

You can also check your order status through your online account:

**Website Login:**

- Ireland/EU/International: [https://www.skyncap.com/account/login](https://www.skyncap.com/account/login)<http://www.sculptedbyaimee.co.uk>

Once logged in:

1. Click 'Orders'
2. Select your order
3. Click 'Track shipment'

Or use this **order tracking page**: [https://www.skyncap.com/a/tracking ](https://www.skyncap.com/a/tracking)

![](https://help.skyncap.com/hs-fs/hubfs/Screenshot%202025-09-02%20at%2014-04-34-png.png?width=688&height=270&name=Screenshot%202025-09-02%20at%2014-04-34-png.png)

![](https://help.skyncap.com/hs-fs/hubfs/Screenshot%202025-09-02%20at%2014-05-59-png.png?width=688&height=447&name=Screenshot%202025-09-02%20at%2014-05-59-png.png)

 

If you encounter any issues with tracking or if your order exceeds the expected delivery timeframe, please contact us **[here](https://www.skyncap.com/pages/contact-us) **and we'll investigate immediately.