How do I track my order?

Track orders via dispatch email link or website account login - contact us if tracking issues occur or delivery is delayed.

You'll receive a dispatch email once your order ships from our warehouse, which includes a tracking link to monitor your package's progress with our courier (highlighted in yellow in the image below).

You can also check your order status through your online account:

Website Login:

Once logged in:

  1. Click 'Orders'
  2. Select your order
  3. Click 'Track shipment'

Or use this order tracking page: https://www.skyncap.com/a/tracking 

 

If you encounter any issues with tracking or if your order exceeds the expected delivery timeframe, please contact us here and we'll investigate immediately.